FAQs
Here are some basic FAQs for Chizel Woodworks & Interiors:
1. What types of furniture do you offer?
We specialize in modern, sleek, and minimal pure wooden furniture, including sofas, chairs, beds, cabinets, racks, wall shelves, dressing tables, side tables, center tables, and a variety of wooden decor pieces for both home and kitchen.
2. Do you offer customization options?
Yes, we offer customization on certain furniture pieces to fit your specific needs and preferences. Please contact our customer support team for more details.
3. Where do you deliver?
We currently deliver across India. Please check our delivery policy for more details on locations and charges.
4. How long does delivery take?
Delivery times may vary depending on your location and the product. Typically, standard deliveries take between 7 to 15 business days. Customized orders may take longer.
5. What is your return policy?
We accept returns within 7 days of delivery for products that are damaged or not as described. Please refer to our return policy for more details.
6. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to monitor your delivery status.
7. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, net banking, UPI, and popular wallets. COD (Cash on Delivery) is also available for select locations.
8. Do you offer any warranties on your products?
Yes, our furniture comes with a standard warranty that covers manufacturing defects. The warranty period varies by product, so please refer to the specific product details for more information.
9. Can I visit your showroom?
Currently, we operate exclusively online, and all our products are available for purchase on our website. However, we provide detailed descriptions and high-quality images to help you make informed decisions.
10. How can I contact customer support?
You can reach our customer support team via email at customer@chizelwoodworks.com or call us at +91-8309114321 during business hours.